JIMS Jamaica Incident Management System
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🇯🇲 Contact JIMS

Get in touch — or reach the right service fast.

How to contact the JIMS web platform, report a road hazard, and the official numbers to call in an emergency.

In an emergency

Call first — JIMS is not an emergency service

If life, safety or property is at immediate risk, call the emergency services right away. Do not wait on the map.

🚨 Official emergency numbers

Police119
Fire & Ambulance110
Disasters & hazards (ODPEM)876-906-9674 · odpem.org.jm
Road conditions (NWA)888-991-5555 (toll free) · nwa.gov.jm
Reach us

Report a hazard or contact the platform

🚧 Report a road incident

To put a hazard on the map — a crash, closure, flooding, a downed tree — use the Quick Report page or tap Report on the map. Reports are reviewed by moderators before they appear publicly.

Open Quick Report

✉️ The JIMS web platform

This website is operated by Virtual Enterprise. For general enquiries, feedback, partnership opportunities or technical issues:

Emailinfo@myvirtualoffices.com
Websitemyvirtualoffices.com
Privacy requestsSee the Privacy Policy

🏛️ Official JIMS programme

The official Jamaica Incident Management System programme and mobile application are run by the National Works Agency (NWA). For the official app, or account-deletion requests under the NWA's privacy policy, contact the NWA at ccs@nwa.gov.jm.

Travelling Jamaica's roads today?

Open the live map to see traffic, incidents and weather across the island in real time.

Open the live map Report an incident